Shipping policy

Order Processing All orders are processed within 1–2 business days of being placed. You'll receive a confirmation message with your tracking number once your order is dispatched via PostEx.

Delivery Timeframes We ship all orders through PostEx, one of Pakistan's most reliable courier services.

• Within the same city: 24–48 hours
• Intercity shipments: 4–5 working days
• Remote areas: may take slightly longer due to accessibility

Please note delivery times may be extended during Eid, public holidays, or high-order-volume sale periods.

Shipping Charges

• Standard delivery: Rs. 250
• Free delivery on all Bundles & Combos

Cash on Delivery (COD) We proudly offer Cash on Delivery nationwide — pay only when your order arrives at your doorstep.

Order Tracking Once dispatched, you'll receive a PostEx tracking number via SMS/WhatsApp/email. You can track your order status directly on postex.pk.

Delivery Issues If your order hasn't arrived within the expected timeframe, or your tracking hasn't updated in over 3 working days, please contact us at [mariamnazir769@gmail.com/030435224784] with your order number, and we'll follow up with PostEx on your behalf.

Coverage We currently ship across Pakistan, covering major cities and most remote areas via PostEx's nationwide network.